Privacy Policy

At LILCANINE.COM, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information in compliance with legal standards and e-commerce platform requirements.

BUSINESS AND CONTACT INFORMATION

Company Name: ERIN IRENEAGA ALDERSON LLC

Website: lilcanine.com

Address: 959 Nestling Dr, Lawrenceville, GA 30045, United States

Phone Number: +1 5056447750

Privacy Support Email: [email protected]

Operating Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

1. DATA WE COLLECT ABOUT YOU

1.1. Information You Provide Directly

• Identification Information: Name, email address, phone number, and shipping/billing address.
• Account Information: Username and encrypted password.
• Transaction Information: Order details and purchase history.
• Payment Note: Payment data (credit/debit card numbers) is processed directly by our PCI DSS-compliant payment partners (e.g., Shopify Payments, PayPal). lilcanine.com does not store your sensitive payment information.

1.2. Information Collected Automatically

When you visit lilcanine.com, we collect the following technical data:

• Device Data: IP address, browser type, operating system.
• Activity Data: Pages viewed, time spent, and site interactions.
• Cookies and Tracking Technologies: Used for session maintenance, preferences, and traffic analysis.

2. HOW WE USE YOUR INFORMATION

We use your information for the following legitimate purposes:

• Fulfillment of Orders: Processing payments and shipping products.
• Communication: Sending order confirmations, shipping updates, and responding to customer support requests via email and phone.
• Service Improvement: Analyzing user behavior to enhance website functionality.
• Legal Compliance: Meeting all applicable legal and regulatory requirements.

3. SHARING AND DISCLOSURE OF DATA (NO DATA SALE)

We do not sell, rent, or trade our customers’ personal data.

We share data only with trusted third parties necessary to operate our business:

• Service Providers: Shipping carriers (FedEx, UPS, USPS), payment gateways, email service providers. They are bound by strict confidentiality agreements.
• Legal Requirements: To comply with law or protect the rights and safety of the company and our users.

4. YOUR RIGHTS AND CONTROL

You have the right to access, update, opt-out of marketing, or request the deletion/restriction of your data. To exercise these rights, please contact [email protected].

5. DATA SECURITY AND RETENTION

We use industry-standard security measures (e.g., SSL/TLS encryption) to protect your data. We retain data only as long as necessary for the stated purposes, or as required by law.

6. CHILDREN’S PRIVACY

We do not knowingly collect data from children under the age of 16.

7. POLICY CHANGES

This policy may be updated periodically. Changes will be posted on this page.

CONTACT US

If you have any questions or concerns, please contact us:

Email: [email protected]

Phone: +1 5056447750

Address: 959 Nestling Dr, Lawrenceville, GA 30045, United States