Official Shipping Policy & Time Commitment – lilcanine.com

This policy is provided by **ERIN IRENEAGA ALDERSON LLC** to clearly detail our shipping commitments, processes, and delivery expectations for all customers.

COMPANY OPERATOR AND DIRECT CONTACT

**Entity:** ERIN IRENEAGA ALDERSON LLC

**Fulfillment Address:** 959 Nestling Dr, Lawrenceville, GA 30045, United States

**Customer Support Line:** +1 5056447750

**Support Email:** [email protected]

**Hours of Operation:** Monday – Saturday, 8:00 AM – 7:00 PM (EST)

1. COVERAGE AND RESTRICTIONS

  • **Shipping Territory:** We ship exclusively within the **United States (All 50 States)**.
  • **Exclusions:** We do not fulfill orders to P.O. Boxes, APO/FPO military addresses, or U.S. territories. **International shipping is not supported.**

2. TIME COMMITMENT: PROCESSING & SHIPPING

A. Handling Time (Processing)

  • Orders are processed and prepared for dispatch within **1 to 2 business days**.
  • Cut-Off Time: Orders placed and confirmed before **2:00 PM EST** are prioritized for same-day dispatch (Mon-Sat).

B. Transit Time (Delivery)

  • Standard domestic transit time is **2 to 4 business days** once the package leaves our facility.

C. Total Estimated Delivery Time (End-to-End)

Customers should expect delivery within **3 to 6 business days** from the time the order is successfully placed.

3. COST AND CARRIERS

  • **Shipping Fee:** We utilize a simple flat-rate shipping structure of **$6.99 per order** to all eligible addresses within the U.S.
  • **Carriers Used:** We partner with major logistics providers including **USPS, UPS, and FedEx** to ensure speed and reliability.

4. TRACKING AND POST-SHIPMENT SUPPORT

  • **Tracking:** A specific tracking link will be provided via email immediately upon shipment. Please allow up to 24 hours for the carrier system to update.
  • **Delivery Issues:** If your package is delayed, lost, or marked delivered but not received, please contact us **immediately** via email or phone for assistance.

5. CONTACT FOR SHIPPING INQUIRIES

For any questions regarding your order status, tracking, or delivery issues, please reach out to us:

Email: [email protected]

Phone: +1 5056447750

DELIVERY SUMMARY TABLE

Metric Commitment
Geographic Coverage All 50 U.S. states only
Processing Time 1–2 business days
Transit Time 2–4 business days
Total Delivery Estimate 3–6 business days
Shipping Rate $6.99 (Flat Rate)
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