Refund Policy

REFUND PROCESSING AND PAYMENT TERMS (lilcanine.com)

This policy, managed by **ERIN IRENEAGA ALDERSON LLC**, clearly outlines the steps and timelines for receiving your refund after a return is approved, ensuring full transparency in accordance with all e-commerce guidelines.

1. WHEN DOES THE REFUND PROCESS BEGIN?

The refund process officially starts only after we have received and successfully inspected your returned product(s).

• Return Inspection: We require 3 to 5 business days after receiving the return to complete our inspection and approve the refund request.

2. HOW LONG UNTIL THE REFUND IS ISSUED?

Once your refund is formally approved, the financial reversal will be initiated quickly.

• Issuance Time: The refund credit is typically processed and submitted to our payment processor within **14 business days** from the date of final approval.

3. HOW LONG UNTIL I SEE THE MONEY?

The total time to see the funds depends on your bank.

• Final Credit Time: After we issue the refund, please allow your financial institution an additional **3 to 10 business days** for the credit to post back to your original payment method (bank account or card statement).

4. WHAT ITEMS OR FEES ARE DEDUCTED?

Refunds are processed for the product value only, minus certain costs.

• Original Shipping: Non-refundable. Fees paid for the initial outbound shipping will not be included in the reimbursement.
• Return Shipping: Cost of return shipping may be deducted unless the item was defective or the return was due to our error.
• Restocking Fee: (If applicable, insert clear percentage or fixed fee here. Example: A 15% restocking fee may apply to non-defective returns.)

5. FURTHER ASSISTANCE

If you have questions about your refund status or need an exchange, please contact us:

Email: [email protected]

Phone: +1 5056447750