Official Shipping Policy & Time Commitment – lilcanine.com
This policy is provided by **ERIN IRENEAGA ALDERSON LLC** to clearly detail our shipping commitments, processes, and delivery expectations for all customers.
COMPANY OPERATOR AND DIRECT CONTACT
**Entity:** ERIN IRENEAGA ALDERSON LLC
**Fulfillment Address:** 959 Nestling Dr, Lawrenceville, GA 30045, United States
**Customer Support Line:** +1 5056447750
**Support Email:** [email protected]
**Hours of Operation:** Monday – Saturday, 8:00 AM – 7:00 PM (EST)
1. COVERAGE AND RESTRICTIONS
- **Shipping Territory:** We ship exclusively within the **United States (All 50 States)**.
- **Exclusions:** We do not fulfill orders to P.O. Boxes, APO/FPO military addresses, or U.S. territories. **International shipping is not supported.**
2. TIME COMMITMENT: PROCESSING & SHIPPING
A. Handling Time (Processing)
- Orders are processed and prepared for dispatch within **1 to 2 business days**.
- Cut-Off Time: Orders placed and confirmed before **2:00 PM EST** are prioritized for same-day dispatch (Mon-Sat).
B. Transit Time (Delivery)
- Standard domestic transit time is **2 to 4 business days** once the package leaves our facility.
C. Total Estimated Delivery Time (End-to-End)
Customers should expect delivery within **3 to 6 business days** from the time the order is successfully placed.
3. COST AND CARRIERS
- **Shipping Fee:** We utilize a simple flat-rate shipping structure of **$6.99 per order** to all eligible addresses within the U.S.
- **Carriers Used:** We partner with major logistics providers including **USPS, UPS, and FedEx** to ensure speed and reliability.
4. TRACKING AND POST-SHIPMENT SUPPORT
- **Tracking:** A specific tracking link will be provided via email immediately upon shipment. Please allow up to 24 hours for the carrier system to update.
- **Delivery Issues:** If your package is delayed, lost, or marked delivered but not received, please contact us **immediately** via email or phone for assistance.
5. CONTACT FOR SHIPPING INQUIRIES
For any questions regarding your order status, tracking, or delivery issues, please reach out to us:
Email: [email protected]
Phone: +1 5056447750
DELIVERY SUMMARY TABLE
| Metric |
Commitment |
| Geographic Coverage |
All 50 U.S. states only |
| Processing Time |
1–2 business days |
| Transit Time |
2–4 business days |
| Total Delivery Estimate |
3–6 business days |
| Shipping Rate |
$6.99 (Flat Rate) |